bit-tech Shopping: Electric Shopping

Rating: 10

Comment: Free delivery, good price and order arrived quickly and well packed. Easy, as it should be.

Rating: 2

Comment: Customer Service from the dark ages, they put all the responsibilty for charges caused by their terrible courier service onto the customer. Its not free delivery unless you accept the delivery 1st time. they made me so angry. please dont shop with them, there are so many more deserving companies out there.

Rating: 2

Comment: Goods not in stock, web site didnt say, after a week rang and was fobbed off with should be with you in a couple of daysfrom half-hearted fem on phone - didnt arrive, rang again - told problem with supplier, cancelled order, so far no confirmation of cancellation. Dead loss. Buy elsewhere.

Rating: 8

Comment: I ordered a Tefal pressure cooker late in the evening on 20th December. The website clearly warned that they could not guarantee delivery by Christmas, but I paid for it anyway and crossd my fingers! I assumed the order would be placed next working day and received a confirmation email. I asked questions about delivery via the email "Live Assistant" system - this proved to be absolutely useless - I simply received automatic emails saying I had been offline when they replied and that my questions would be followed up - this never happened. Strange that they claim Im offline, when I run my business from home and always have an Internet link up!To be fair, I didnt have the time to call electricshopping during office hours, so I cant comment for their telephone customer service.However, as promised the goods were delivered at 3pm on Christmas Eve!!Overall: Very pleased with the turnaround. Just make sure you call...Live Assistant is useless!I would buy from them again.

Rating: 2

Comment: very very very poor in other words s..t WASTE OF SPACE...ERIC

Rating: 2

Comment: The whole transaction was unsatisfactory, from order placement to delivery. I found them unhelpful when there was a problem. Customer service was generally poor and I would not use them again.

Rating: 10

Comment: I was dubious owing to mixed messages on another site but they were A1. They even price matched and communication was brilliant. Thank you very much.

Rating: 10

Comment: I cant say how impressed I am with electricshopping. I spoke to them to order some essential items I needed for my holiday and they went over and above to make sure what I ordered was going to work in Asia, and that I got it in time for my trip. They are really helpful, kind and know what customer service is all about. Fantastic!

Rating: 10

Comment: If I could award 10 stars to this store I would. The item was ordered on Monday afternoon and arrived at 8.20am on Wednesday. Full marks to both supplier and the courier. They are now added to my list of "Favourites" and I shall certainly recommend them to all my friends.

Rating: 10

Comment: Bought a juicer from electricshopping and needed it really quickly. Spoke to person over the phone to order who was very helpful and knowledgeable. Juicer arrived next day as promised and well packed. One of the best dot com shops Ive used in a long time.