| Review Date: 2008-10-02 14:29:01 |
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excoder
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Rating: 2
Comment: Ordered once and everything was fine. Good arrived straight away as requested.HOWEVER! Second order never turned up and I can not get hold of Printerinks by phone or email. They simply do not answer. I think I have lost £36.
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| Review Date: 2008-08-14 04:17:33 |
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multi_matt
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Rating: 2
Comment: NEVER EVER DEAL WITH THIS COMPANY.PrinterInks.com are cowboys. I have been waiting for over THREE MONTHS for a simple refund. Their customer service team is an absolute joke: they dont return emails or respond to telephone calls. I have since reported them to the OFT, and this seems to have made little difference to their diabolical treatment of me. BUY FROM THEM AT YOUR OWN RISK!
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| Review Date: 2008-07-24 13:20:24 |
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andrea1999
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Rating: 2
Comment: I purchase one printer cartridge but have been CHARGED THREE TIMES. I have emailed the company on 5 occassions and recived no responce. I have telephoned on four occassions and recieved only an automated response.I have written to the company and received no response.I have reported this company to trading standards. USE THIS COMPANY ONLY IF YOU WOULD ACCEPT POOR SERVICE.
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| Review Date: 2008-06-25 10:38:55 |
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martingold
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Rating: 2
Comment: having placed an order with printerinks for oem cartridges on saturday 14th with their so called next day delivery i waited 4 working days before attempting to call them on an 0870 number after 20 mins waiting for the with the you call is important to us voice playing in my ear i gave up and emailed them with no reply i also tried their contact us form on their website they ignored that as wellthe parcel did arrive two days later on opening i find it full of poor quality compatible not OEM cartridges having tried to call them twice more on the 0870 number and putting another complaint on their contact us form i have now lodged a complaint with paypal tonight when i got home i received a phone call saying if i would like to return the cartridges they would replace them but wouldnt pay return carriage as i obviously ordered the wrong thingpersonally i think i will wait for the paypal dispute outcome before going down this routeWhatever you do DONT USE THIS COMPANY
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| Review Date: 2008-04-09 04:47:06 |
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Gecko1
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Rating: 2
Comment: I ordered six cartridges from printerinks on 22nd March. When they still hadnt arrived after a week I rang them & was told they would be redispatched. I have yet to receive them oer two weeks after the order.I have tried around 10 times to phone them - each time being on hold for over 10 miniutes but unable to get through.I have tried e-mailing them & can get no response. They are quite happy to take my money & not provide my products. I am so frustrated with them I cannot describe it.My advice would be to order elsewhere.
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