bit-tech Shopping: Total Digital

Rating: 10

Comment: I bought the SONY KDL42X3500 tv from Total Digital. very good price,good website and easy to order. Special note to the staff, extreemly good and prompt service. Product delivery again very good.Overall, first class service from Total Digital and really good people to deal with. Highly recomended

Rating: 10

Comment: Excellent Service. Very competitive prices. Superb Delivery Service. Arrived one day after ordering by 11,30 am. very pleased with the service Total Digital provide. I will be using Total Digital in the future. Sarah May

Rating: 10

Comment: Excellent Customer Service would highly recommend total digital! I Ordered a Panasonic TH50PZ81 Plasma on Thursday 14th August over the phone. Shortly After placing my order I had received a call from the dispatch department regarding my order they confirmed that I was going to receive the set the following morning on the 15th of August. I have never experienced such a great service. Such a great TV, very happy with the set i have purchased! Highly recommend! cheapest prices, great customer service, could not be happier.

Rating: 2

Comment: Poor customer service, Total Digital cancelled my order by single little email saying item is out of stock. Out of Stock LCD TV is still sold on their web page.

Rating: 2

Comment: Delivery should have been within 1 - 3 days. After a week I tried contacting the retailer to no avail. No response whatsoever. I then gave them a cut off date to contact me or cancel the order. Still no response. The item was delivered after this cut off date 2 weeks after the order was placed and what a surprise there was a dent in the casing. Emailed them asap - still no response. Avoid this company like the plague! Absolutely no communication or customer service. You should check other comparison sites for true feedback - I wish that I had!!

Rating: 10

Comment: Very pleased with the product (Sony 1070 DVD/HDD) and service. I ordered on 13/3 at 21.45 and the product was delivered on 15/3 at 11.00. Amazing! All was delivered new and worked first time out of the box.

Rating: 10

Comment: Amazing speed & value. Ordered at 8.40pm on a Friday, had a call on Saturday afternoon stating delivery would take place between 3-5pm on Monday. All arrived on time and in mint condition. It dont get much quicker than that!

Rating: 8

Comment: Panasonic DMR-EZ47VEB.Best price and delivered within24hrs.Unfortunately, unit was faulty but TotalDigital delivered a replacement to my door in West Yorks with their own vehicle in three working days. Driver was courteous and helpful. I wasnt even expected to repack the return. Quite impressed.

Rating: 10

Comment: Having read other reports I too was concerned. However, I ordered a Panasonic DVD-S511EB-K after 4.00 pm on the 1st October, which was too late for guaranteed next day delivery, and was promised it would be delivered before 3.30 pm on 3rd October. It was delivered at 10.45 am on 3rd October by Citylink. I could not have asked for anything better.

Rating: 8

Comment: After reading other reviews i was concerned but goods were delivered on due date. I would like to comment on customer service and the person that i spoke to on the phone obviously did not want to be there