bit-tech Shopping: Buy.com

Rating: 8

Comment: Its been a good experience so far.

Rating: 2

Comment: DO NOT BUY ANYTHING FROM BUY.COM!!!They like to advertise that your account is not debited until the order has been shipped... Well not only was my account debited the full amount, but i recieved a confirmation shipment email, only to recieve an email 5 days later that my order was cancelled.... total pain, now I am trying to get a refund...

Rating: 2

Comment: They cancelled the order but KEPT THE MONEY. I paid via Paypal and even paid for expedited service. When I hadnt received shipping info, I contacted THEM to see where my order was. ONLY THEN did they inform me the order had been cancelled but BUY.COM KEPT THE MONEY forcing me to file a dispute with Paypal and even file BBB and FTC complaints regarding their questionable business practices. AVOID THEM.

Rating: 10

Comment: Great place to buy almost anything!

Rating: 8

Comment: Basically OK. However, added a smal $17 item to this $185 order which was not a free shipping item and it added $7.00 shipping charges raising the cost of the added item to $24 - so I had to remove it from the order. I understand why, but seems like a losing move from the satndpoint of their sales.Over all a good experience with them so far.

Rating: 2

Comment: They stonewalled my efforts to report non-delivery and to resolve the missing shipment in a timely fashion. I have been forced to file a claim through PayPal and at this time it is not clear if I will receive a refund despite non-delivery of the product. My correspondence has remained polite and respectful, despite receiving the same form letter multiple times. My advice is avoid this etailer as their low pricing is made possible by unresponsive sales support and non-delivery of orders. On average I make 100 online purchases in a year, I have received better and more engaged support and order resolution from every other online store I have used.

Rating: 8

Comment: For items that qualified for Free Shipping, it should automatically registered when checking out with an option for faster shipping with added fee.

Rating: 10

Comment: Good folkes,and Good prices.Hope they package the printer paper safely.

Rating: 10

Comment: very good.

Rating: 8

Comment: Overall, above average, based on experience to date; however, the range of items I shop for, is not always available in merchant inventory.