Payment Methods
- US - American Express
- US - CarteBlanche
- US - COD
- US - Cyber Cash
- US - Diners Club
- US - Discover
- US - JCB
- US - MasterCard
- US - Money Order
- US - Personal Check
- US - Purchase Orders
- US - Visa
- US - Other
- US - PayPal
- US - Bill Me Later
- US - Google Checkout
- US - PayPal Pay Later
- CA - American Express
- CA - MasterCard
- CA - Money Order
- CA - Visa
- CA - Wire Transfer
- Intl. - Visa
- Intl. - MasterCard
- Intl. - American Express
- Intl. - Discover
- Intl. - Money Order
- Intl. - Diners Club
- Intl. - Wire Transfer
- Intl. - PayPal
Special Features
- Secure Ordering/Payment System (SSL/SET)
- On-line Ordering Shopping Cart System
- On-line Order Tracking System
- Customer's Info is Confidential
- Gift Services Available
- Live Customer Representative
- Available 24 hours a day
- Multi-lingual WWW site
- Paiement sécurisé
- Panier d'achat en-ligne
- Suivi de commande en-ligne
- Informations clients confidentielles
- Chèques Cadeaux disponibles
- Service clientèle en direct
- Disponible 24h/24, 7j/7
- Site Internet multilingue
Shipping Methods
- UPS/FedEx Ground
- Priority Next Day
- Standard Next Day
- Ships to Canada
- International
- 2-3 Delivery
- Ship to APO/FPO
Return Policy
- RMA Required
- Restocking Fee
| Review Date: 2009-10-20 10:17:47 |
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mizzounyc
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Rating:  2
Comment: These people are total amateurs. Yes, they have all kinds of stuff but their customer service is non existent. I ordered something from them nearly two weeks ago and it still has not appeared. I called them and it took them 5 days to call me back!! When I finally talked to them the issue was the item was out of stock. Thats fine, I understand these things happen. But they should have called or emailed me to let me know. This would have allowed me to purchase elsewhere. When I explained (nicely) that I thought their service was somewhat lacking the woman HUNG UP ON ME. Stay away from these guys - buy from somewhere that actually values their customers.
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| Review Date: 2009-10-03 00:30:08 |
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golfskibum1
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Rating:  10
Comment: Ill say when I receive my delivery
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| Review Date: 2009-10-03 00:30:08 |
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katecfack
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Rating: 10
Comment: Has always been helpful, prompt, painless!
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| Review Date: 2009-10-03 00:30:08 |
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rsalmela
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Rating: 10
Comment: Ill see how it goes when my order arrives
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| Review Date: 2009-05-12 20:33:40 |
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boboantho
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Rating: 2
Comment: I filled in their order form from their web site and placed my order. I waited for 2 weeks, tracked my order and discovered it had beed shipped to my former address and returned to Totalvac. I called and was told that the order was placed on a Google order form and that the Google address had not bee changed by me, although I typed in my new address on their order form. They refunded to me the purchase price, but would not refund the shipping and handling cost, although software automatically changed the address I typed in to the old Google address.They lost 2 good customers because of a measly $6.95 shipping and handling charge and they denied that I had typed in my correct address.
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| Review Date: 2009-01-07 10:59:58 |
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Greatcazoo
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Rating: 2
Comment: Waited two weeks for them to ship the items. I called several times with no response. I was just about to disputed the charge on my credit card and I finally got their shipping notice. Very poor customer service...
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| Review Date: 2009-01-07 10:42:31 |
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guppie2009
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Rating: 2
Comment: NOTHING !! RECIEVED NOTHING !!!! NOT A WORD !!! WOULD NOT RECOMMEND TO ANYBODY !!! P O S TAKE YOUR MONEY AND N O T H I N G !!!
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| Review Date: 2008-12-21 00:30:06 |
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jazzy3747
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Rating:  6
Comment: Did not receive the 5% off for multiple items of same thing! Whats the deal?
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| Review Date: 2008-11-28 20:57:22 |
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floridabuyer
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Rating: 2
Comment: I ordered a vac hose, vac bags and a vac tool for my Electrolux. None were listed as out of stock when I ordered. I waited two weeks and since had heard nothing from Total Vac, I went on line to check my order. The order had not even been shipped and it had been two weeks since I ordered. They had not bothered to let me know anything. I then called their line and was given a voice mailbox. I left my number and asked why my order had not even been shipped. I got an email back saying the vac tool was out of stock and probably in two weeks it would be in and they would ship it then. Outrageous. I filed a complaint with pay pal and plan to get my money refunded. Do not order from this group. I dont trust them.
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| Review Date: 2008-11-14 20:06:11 |
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GrassHat
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Rating:  4
Comment: The price was right, but I still havent received shipment. I placed my order 14 days ago for an "in stock" item and Im still waiting. Funny thing is I placed an online order for a sewing machine part the same day from a vendor in Pago Pago (in the middle of the Pacific Ocean) and received that part a week ago!
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8 from 144 reviews