bit-tech Shopping: Advanced Lamps

Rating: 2

Comment: WARNING: DO NOT BUY FROM ADVANCED LAMPS or you will regret it.They claim to sell manufacturer certified parts but will ship you aftermarket parts that will burn out in 3-6 months. I bought two lamps from them in 2007 & 2009 and both blew in less then 6months and they will not replace it even if its under warranty.Also note that Advanced Lamps have frequent security violations resulting in customer credit card information being stolen so check your credit if you bought anything from them and report anything unusual.

Rating: 2

Comment: ordered a bulb that lasted 2 mo. after jumping through their hoops and calling contiuously for 1 mo. recieved my replacement. It lasted less than 4 hours. Sent it back for replacement again ( they refused to refund my money) Now 2 mo later they say they have shipped my replacement again. what a scam!!

Rating: 2

Comment: Camcorder I ordered was discontinued after I purchased it thru there website. Still waiting on my refund, left them a message and sent them an email but no reply yet.

Rating: 2

Comment: got one lamp from them. lasted 2 months. sent it back and got another. lasted 3 WEEKS. they wouldnt replace 2nd bulb free.(90 day warranty) The ad says "Genuine AL" for most lamps. If it says that, ask if it has the name of your TV on the box or lamp they send you. (not mine) My FACTORY toshiba lamp lasted 2 years. Second factory lamp (bought elsewhere) is 1 year used and still going. Use their lamp first and save your factory lamp as a backup if you did buy here.(use your 90 day warranty). read all the negative reviews and go elsewhere is my suggestion. Make sure youre buying original equipment. Ask them what their BBB rating is, or find out.

Rating: 4

Comment: I purchased a replacement projector lamp. Lamp would not come on after just a few weeks. They sent me another one after I paid to return the first defective lamp. Second lamp did the same thing. Returned at there cost this time and they talked me into getting a 3rd lamp from them. Same result. This whole process took 6 months and 2 weeks. They will not exchange the lamp or credit me for an OEM one because it is over 6 months from day of purchase, not from previous received lamp. So, they have my $211.00 and I have there busted projector lamp. They did offer to take half off of the new OEM lamp. Still not satisfied.

Rating: 2

Comment: Ordered a projector lamp that was defective. Lasted all of 1 Hour. Then I had to pay to ship it back and wait a week for them to "test" it to ensure it was defective. I asked for an exchange and was told that they were out of stock and had to wait for a new order that would be 1-2 weeks. I call 2 weeks later and them am told it will be 3 weeks. So they had my money for over a month, I had to pay for shipping to return their defective product back and they apparently raised the price on their lamp and reduced the warranty period in half. This company strung me along for a month when they could have just immediately sent me a replacement lamp. DONT BUY FROM HERE. The "SAVINGS" arent worth the headaches.

Rating: 10

Comment: Exceptional? Yes prices! Iwould recommend again to anyone who needs electronics. I couldnt find a better price or better shipping time on the net. THANKs and I will be back.

Rating: 4

Comment: The purchase of the lamp was actually a fairly positive experience. However, apparently their lamps are inferior quality. My previous lamp lasted for over 4 years and their lamp lasted only two months before exploding. To top it off, their return policy is set-up to make you run around in circles (in an apparent attempt to get you not to return their defective products) and that is after you can finally get in touch with their returns person.

Rating: 10

Comment: Incredibly quick and easy. I couldnt have asked for a smoother experience from Advanced Lamps. My replacement lamp shipped out the same day I ordered it and I got it quicker than expected. I will recommend Advanced Lamps to everyone. Great work!

Rating: 8

Comment: Because I ordered on a Saturday, there was a delay until Monday before extra-cost 2-day air shipping was initiated. After than, everything went just fine. My E-mailed questions were only partially answered at first, but after a follow up e-mail they did all get answered.