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sgevanssr
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Rating: 2
Comment: I ordered merchandise from BoatersWorld.Com 12/03/06. Was instantly sent to GOOGLE to pay for the order. I entered all the information and began the wait for my merchandise. On 12/21 I recieved an email saying it was shipped and my CCard had been charged. The product NEVER did arrive, however the money WAS taken from the credit card without hesitation on 12/21. I called SEVERAL times and spoke to their customer service folks and recieved the same answer from all. "Im sorry, item will be shipped when we recieve from manufacturer, thank you for calling"... I then found out that the items are being now auctioned online for a HIGHER price, and those of us that ordered at a sale price are just out of luck. If we want the item, we must go to the Auction site, and pay AGAIN at a higher price. I am just relaying my experience with this Web of companies that do not seek customer satisfaction in any stretch of the imagination. They cancelled my order without my authorization.
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