Payment Methods
- US - American Express
- US - CarteBlanche
- US - COD
- US - Cyber Cash
- US - Diners Club
- US - Discover
- US - JCB
- US - MasterCard
- US - Money Order
- US - Personal Check
- US - Purchase Orders
- US - Visa
- US - Other
- US - PayPal
- US - Bill Me Later
- US - Google Checkout
- US - PayPal Pay Later
- CA - American Express
- CA - MasterCard
- CA - Money Order
- CA - Visa
- CA - Wire Transfer
- Intl. - Visa
- Intl. - MasterCard
- Intl. - American Express
- Intl. - Discover
- Intl. - Money Order
- Intl. - Diners Club
- Intl. - Wire Transfer
- Intl. - PayPal
Special Features
- Secure Ordering/Payment System (SSL/SET)
- On-line Ordering Shopping Cart System
- On-line Order Tracking System
- Customer's Info is Confidential
- Gift Services Available
- Live Customer Representative
- Available 24 hours a day
- Multi-lingual WWW site
- Paiement sécurisé
- Panier d'achat en-ligne
- Suivi de commande en-ligne
- Informations clients confidentielles
- Chèques Cadeaux disponibles
- Service clientèle en direct
- Disponible 24h/24, 7j/7
- Site Internet multilingue
Shipping Methods
- UPS/FedEx Ground
- Priority Next Day
- Standard Next Day
- Ships to Canada
- International
- 2-3 Delivery
- Ship to APO/FPO
Return Policy
- RMA Required
- Restocking Fee
| Review Date: 2009-11-20 09:01:29 |
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christiosborn86
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Rating:  10
Comment: They were great to work with. I contacted them by chat because I needed help choosing a carry bag. They showed me the Reisenthel bags and I just love it! Thanks again.
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| Review Date: 2009-11-18 00:30:12 |
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chemboy
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Rating: 10
Comment: Great product at a great price! If every merchant were like this, Id be broke.
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| Review Date: 2009-11-14 00:30:09 |
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joanna.jackson
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Rating: 10
Comment: So far, this has been a good shopping experience, but I have yet to receive the item, so I cannot give a complete opinion.
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| Review Date: 2009-11-10 15:47:41 |
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stevensjj
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Rating: 10
Comment: Excellent so far. Easy to order and a great price. Our order arrived fast with no problems.
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| Review Date: 2009-11-09 08:30:27 |
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RJMoss
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Rating: 10
Comment: The Web site was easy to use! Simple ordering and a great price. Very fast delivery. Everything was correct. I used Qualitymatters.com after I had gone to (a big appliance store that begins with the letter S) and was totally ignored while shopping for a Grill to purchase... The store was almost empty at the time and after spending an hour wishing I could get some customer service, I left and decided to look online and discovered Qualitymatters! The grill arrived fast and for a great price.
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| Review Date: 2009-10-21 19:44:33 |
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RipOffAlert
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Rating:  2
Comment: QualityMatters.com was alerted within twenty four hours of receipt of merchandise that the merchandise was damaged. Contrary to their published return policy, QualityMatters.com refused a refund or exchange.I think Quality Matters actually sold me a refurbished model as there were minor blemishes and the way the unit was packed looked anything but like it came from the manufacturer. Misrepresenting their return policy and selling used merchandise as new are things a reputable retailer would never do. I would never buy anything from Quality Matters again. They are a total rip off!Stay away from QualityMatters.com. They are unethical and not trustworthy.
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| Review Date: 2009-06-12 17:14:37 |
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Minkybut
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Rating: 2
Comment: I searched online for a company that sold Bradley Smokers wood bisquettes and offerd free shipping. Quality Matters came up. So I purchased two of the items totaling $95.80, no tax, free shipping. I even printed out the receipt of which I have reflecting this. I then get notice from Quality Matters that they will not ship these items free unless I have purchased a $350 Bradley smoker! Thats just not right.
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| Review Date: 2009-02-03 00:30:11 |
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CaptainDae
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Rating: 10
Comment: Ordering was a little painful due to one error I needed to correct. The system then created multiple errors by resetting information I had already put in. Since I did not notice it, I had to go back and re-enter stuff 2x before the system took it.
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| Review Date: 2008-11-30 00:30:07 |
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agelmetti
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Rating: 10
Comment: Ordering was very easy. I hope delivery and condition of product are also great.
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| Review Date: 2008-11-15 05:03:24 |
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rossott
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Rating: 10
Comment: Cheaper than eBay and free shipping!!
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7.72 from 202 reviews