Payment Methods
- US - American Express
- US - CarteBlanche
- US - COD
- US - Cyber Cash
- US - Diners Club
- US - Discover
- US - JCB
- US - MasterCard
- US - Money Order
- US - Personal Check
- US - Purchase Orders
- US - Visa
- US - Other
- US - PayPal
- US - Bill Me Later
- US - Google Checkout
- US - PayPal Pay Later
- CA - American Express
- CA - MasterCard
- CA - Money Order
- CA - Visa
- CA - Wire Transfer
- Intl. - Visa
- Intl. - MasterCard
- Intl. - American Express
- Intl. - Discover
- Intl. - Money Order
- Intl. - Diners Club
- Intl. - Wire Transfer
- Intl. - PayPal
Special Features
- Secure Ordering/Payment System (SSL/SET)
- On-line Ordering Shopping Cart System
- On-line Order Tracking System
- Customer's Info is Confidential
- Gift Services Available
- Live Customer Representative
- Available 24 hours a day
- Multi-lingual WWW site
- Paiement sécurisé
- Panier d'achat en-ligne
- Suivi de commande en-ligne
- Informations clients confidentielles
- Chèques Cadeaux disponibles
- Service clientèle en direct
- Disponible 24h/24, 7j/7
- Site Internet multilingue
Shipping Methods
- UPS/FedEx Ground
- Priority Next Day
- Standard Next Day
- Ships to Canada
- International
- 2-3 Delivery
- Ship to APO/FPO
Return Policy
- RMA Required
- Restocking Fee
| Review Date: 2008-02-23 00:30:09 |
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diabar
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Rating:  8
Comment: I found it very inconvenient to wait until almost the end of the order to choose the Gift Wrap option. After choosing the Gift Wrap option, I had to go back and input charge card info again.
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| Review Date: 2007-11-25 00:30:07 |
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polesat
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Rating:  6
Comment: the tax amount didnt appear until checkout. To find details concerning special offers was impossible, such as what items were included with the order or just basic units. I wanted to order the buy three special but feared Ild only get the basic units without any other accessories such as ship with individual units. They lost that sale. :-( Other than that I hope Ill have a happy wife and less time spent chasing dog hair.
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| Review Date: 2007-08-15 00:30:08 |
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wurth51
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Rating:  10
Comment: I couldnt get enough detailed information to evaluate the differences between the brush for pet hair and the DOG (yellow) brush that is offerred - so I elected to stay with the pet upgrade kit only and not purchase the "yellow" brush.
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| Review Date: 2007-06-20 00:30:05 |
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kd20513
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Rating: 10
Comment: iRobots website was easily navigable and informative.
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| Review Date: 2007-03-24 00:30:08 |
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shumeske
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Rating: 10
Comment: My only problem was that the code I entered said it included free shipping but then I got charged for shipping.
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| Review Date: 2007-03-23 00:30:06 |
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brookdel
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Rating: 10
Comment: really good promotional email. offered free shipping, which is the primary deterant to dropping a shopping cart right before checkout.
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| Review Date: 2007-03-21 00:30:08 |
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annhailey
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Rating: 8
Comment: It said free shipping, but only deducted 17.90 of the 19.95 shipping and handling, so I am guessing that 2.05 is for "handling", but it did not state anywhere that I could find what the 2.05 was for. Ease of web page good, would like to have had a comparision chart of some kind, instead of going back and forth. So far impressed.
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| Review Date: 2007-03-17 05:00:47 |
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nevilleholly
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Rating: 10
Comment: I have purchased many items from Irobot and have been extremely pleased with their customer service, website and order tracking. I highly recommend their site and their product.
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| Review Date: 2007-03-15 00:30:10 |
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surlaco
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Rating: 8
Comment: Reviewing products and checking out was easy. I would probably put more information about accessory products, advice about what situations are good to purchase accessory products, etc. Overall good experience thus far.
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| Review Date: 2007-03-14 00:30:05 |
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bgoodman
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Rating: 10
Comment: We have 4 older Irobots (roombas) and each came with its set of equipment. It would be nice to still have the capability of ordering a specific robot without the virtual wall units. During the order the site seemed a little slow in returning information. But, it was not so slow that I became disinterested.
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