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iRobot.com

iRobot.com

http://www.irobot.com

Partner since 09/12/2005

Rating Rating 0 0 from 129 reviews

Address
Website	http://www.irobot.com
Business Hours
Sales Phone
Service Phone
Sales Email
Customer Service Email

Payment Methods

US - American Express
US - CarteBlanche
US - COD
US - Cyber Cash
US - Diners Club
US - Discover
US - JCB
US - MasterCard
US - Money Order
US - Personal Check
US - Purchase Orders
US - Visa
US - Other
US - PayPal
US - Bill Me Later

US - Google Checkout
US - PayPal Pay Later
CA - American Express
CA - MasterCard
CA - Money Order
CA - Visa
CA - Wire Transfer
Intl. - Visa
Intl. - MasterCard
Intl. - American Express
Intl. - Discover
Intl. - Money Order
Intl. - Diners Club
Intl. - Wire Transfer
Intl. - PayPal

Special Features

Secure Ordering/Payment System (SSL/SET)
On-line Ordering Shopping Cart System
On-line Order Tracking System
Customer's Info is Confidential
Gift Services Available
Live Customer Representative
Available 24 hours a day
Multi-lingual WWW site
Paiement sécurisé
Panier d'achat en-ligne
Suivi de commande en-ligne
Informations clients confidentielles
Chèques Cadeaux disponibles
Service clientèle en direct
Disponible 24h/24, 7j/7
Site Internet multilingue

Shipping Methods

UPS/FedEx Ground
Priority Next Day
Standard Next Day
Ships to Canada
International
2-3 Delivery
Ship to APO/FPO

Return Policy

RMA Required
Restocking Fee

Review Date: 2008-02-23 00:30:09
diabar	Rating: 8 Comment: I found it very inconvenient to wait until almost the end of the order to choose the Gift Wrap option. After choosing the Gift Wrap option, I had to go back and input charge card info again.
Review Date: 2007-11-25 00:30:07
polesat	Rating: 6 Comment: the tax amount didnt appear until checkout. To find details concerning special offers was impossible, such as what items were included with the order or just basic units. I wanted to order the buy three special but feared Ild only get the basic units without any other accessories such as ship with individual units. They lost that sale. :-( Other than that I hope Ill have a happy wife and less time spent chasing dog hair.
Review Date: 2007-08-15 00:30:08
wurth51	Rating: 10 Comment: I couldnt get enough detailed information to evaluate the differences between the brush for pet hair and the DOG (yellow) brush that is offerred - so I elected to stay with the pet upgrade kit only and not purchase the "yellow" brush.
Review Date: 2007-06-20 00:30:05
kd20513	Rating: 10 Comment: iRobots website was easily navigable and informative.
Review Date: 2007-03-24 00:30:08
shumeske	Rating: 10 Comment: My only problem was that the code I entered said it included free shipping but then I got charged for shipping.
Review Date: 2007-03-23 00:30:06
brookdel	Rating: 10 Comment: really good promotional email. offered free shipping, which is the primary deterant to dropping a shopping cart right before checkout.
Review Date: 2007-03-21 00:30:08
annhailey	Rating: 8 Comment: It said free shipping, but only deducted 17.90 of the 19.95 shipping and handling, so I am guessing that 2.05 is for "handling", but it did not state anywhere that I could find what the 2.05 was for. Ease of web page good, would like to have had a comparision chart of some kind, instead of going back and forth. So far impressed.
Review Date: 2007-03-17 05:00:47
nevilleholly	Rating: 10 Comment: I have purchased many items from Irobot and have been extremely pleased with their customer service, website and order tracking. I highly recommend their site and their product.
Review Date: 2007-03-15 00:30:10
surlaco	Rating: 8 Comment: Reviewing products and checking out was easy. I would probably put more information about accessory products, advice about what situations are good to purchase accessory products, etc. Overall good experience thus far.
Review Date: 2007-03-14 00:30:05
bgoodman	Rating: 10 Comment: We have 4 older Irobots (roombas) and each came with its set of equipment. It would be nice to still have the capability of ordering a specific robot without the virtual wall units. During the order the site seemed a little slow in returning information. But, it was not so slow that I became disinterested.