Payment Methods
- US - American Express
- US - CarteBlanche
- US - COD
- US - Cyber Cash
- US - Diners Club
- US - Discover
- US - JCB
- US - MasterCard
- US - Money Order
- US - Personal Check
- US - Purchase Orders
- US - Visa
- US - Other
- US - PayPal
- US - Bill Me Later
- US - Google Checkout
- US - PayPal Pay Later
- CA - American Express
- CA - MasterCard
- CA - Money Order
- CA - Visa
- CA - Wire Transfer
- Intl. - Visa
- Intl. - MasterCard
- Intl. - American Express
- Intl. - Discover
- Intl. - Money Order
- Intl. - Diners Club
- Intl. - Wire Transfer
- Intl. - PayPal
Special Features
- Secure Ordering/Payment System (SSL/SET)
- On-line Ordering Shopping Cart System
- On-line Order Tracking System
- Customer's Info is Confidential
- Gift Services Available
- Live Customer Representative
- Available 24 hours a day
- Multi-lingual WWW site
- Paiement sécurisé
- Panier d'achat en-ligne
- Suivi de commande en-ligne
- Informations clients confidentielles
- Chèques Cadeaux disponibles
- Service clientèle en direct
- Disponible 24h/24, 7j/7
- Site Internet multilingue
Shipping Methods
- UPS/FedEx Ground
- Priority Next Day
- Standard Next Day
- Ships to Canada
- International
- 2-3 Delivery
- Ship to APO/FPO
Return Policy
- RMA Required
- Restocking Fee
| Review Date: 2009-10-17 23:07:41 |
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matt9863743
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Rating:  2
Comment: I ordered patio furniture - listed as "in stock" and have received nothing in over 5 months. It took 2 inquiries to get a status update - the "warehouse made a mistake" and I was twice given ship dates on the now backordered furniture. I finally had to cancel the order to get my money back - the billing department, of course, took my $$$ as soon as I ordered. Aqua Superstore was never apologetic or attempted to fix the problem - all they did was take my money.
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| Review Date: 2009-09-29 08:06:54 |
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lonoman
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Rating: 2
Comment: Two words: Stay Away. Horrible. Ordered 9/25/09 after sales rep confirmed both items in stock and ready to ship. He said theyd ship 9/29 at the absolute latest. Never recd order emails. Saw that my CC had been charged full amount. Followed up with same rep. Now he told me they are not in stock and wont be til 10/7. Of course, I immediately cancelled my order but who knows the charge would have likely occurred nearly two weeks before the products shipped. My opinion is that this is a very shady outfit and this is the rule not the exception. Just look around the internet to hear other stories as well as the Better Business Bureau history. Not good. And definately not worth saving a few bucks. I learned my lesson bigtime. Never trust an unknown vendor without researching them first.
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| Review Date: 2009-05-27 04:56:57 |
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samgamb
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Rating:  10
Comment: everthing was in order no damages
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| Review Date: 2009-05-16 00:30:07 |
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deperry
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Rating:  6
Comment: Do not like the idea of having to pay shipping and then a handling fee. The "fee" should be included in price. Purchased because of $10 off coupon to offset shipping and fees.
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| Review Date: 2009-04-26 16:10:35 |
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linvan
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Rating: 10
Comment: Website was easy to surf. No explanation for additional #3.95 handling fee.
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| Review Date: 2009-04-24 06:12:12 |
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Papahad
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Rating: 10
Comment: Appears to be the most reasonable as far as product price and shipping
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| Review Date: 2009-04-23 00:30:08 |
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g_fingadoiv
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Rating: 10
Comment: provided the product arrives on time and in good shape, Im delighted & will use this site for all my future pool related orders!
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| Review Date: 2009-03-26 11:24:37 |
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proudshopper48
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Rating: 10
Comment: I buy from Aquasuperstore all the time and always get excellent customer service through their Live Chat Service. Orders are always delivered promptly as promised! Highly Recommended!
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| Review Date: 2009-01-13 20:54:16 |
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jusme922
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Rating: 2
Comment: on 12-22-08 I ordered a yard fountain and 2 weeks later when I received it it was nothing as pictured and less than half the size as stated. The one I was sent belonged on a desk it was so small- I could have bought it at the dollar store. Very dissapointed with customer service when I called to ask where my 400.00 dollar fountain was. I was on hold for over a half hour and got transfered 3 times! My credit card finally showed a refund over a week later and they refused to pay the shipping cost to ship the fountain I received back
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| Review Date: 2008-10-23 17:55:39 |
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seasons512
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Rating: 10
Comment: Got my item very fast, and they had such an outstanding selection of products. I will definitly be back to buy more.
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4.66 from 13 reviews