Payment Methods
- US - American Express
- US - CarteBlanche
- US - COD
- US - Cyber Cash
- US - Diners Club
- US - Discover
- US - JCB
- US - MasterCard
- US - Money Order
- US - Personal Check
- US - Purchase Orders
- US - Visa
- US - Other
- US - PayPal
- US - Bill Me Later
- US - Google Checkout
- US - PayPal Pay Later
- CA - American Express
- CA - MasterCard
- CA - Money Order
- CA - Visa
- CA - Wire Transfer
- Intl. - Visa
- Intl. - MasterCard
- Intl. - American Express
- Intl. - Discover
- Intl. - Money Order
- Intl. - Diners Club
- Intl. - Wire Transfer
- Intl. - PayPal
Special Features
- Secure Ordering/Payment System (SSL/SET)
- On-line Ordering Shopping Cart System
- On-line Order Tracking System
- Customer's Info is Confidential
- Gift Services Available
- Live Customer Representative
- Available 24 hours a day
- Multi-lingual WWW site
- Paiement sécurisé
- Panier d'achat en-ligne
- Suivi de commande en-ligne
- Informations clients confidentielles
- Chèques Cadeaux disponibles
- Service clientèle en direct
- Disponible 24h/24, 7j/7
- Site Internet multilingue
Shipping Methods
- UPS/FedEx Ground
- Priority Next Day
- Standard Next Day
- Ships to Canada
- International
- 2-3 Delivery
- Ship to APO/FPO
Return Policy
- RMA Required
- Restocking Fee
| Review Date: 2009-11-08 07:27:37 |
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micfin
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Rating: 8
Comment: All the negative reviews for this merchant are probably "bogus" at best. Ordered gas grill $100+ less than any of the "Big box" stores and it was delivered to my door in 5 days.
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| Review Date: 2009-10-31 22:10:46 |
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estyesty123
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Rating: 10
Comment: I liked their pricing and their delivery. I cannot tell you how happy I am that my grill came. it was delivered 2 days after i ordered it and the customer service was great. They unboxed the unit and even showed me how it works. this is my 2nd purchase with them. Last time I ordered a fridge and I was very happy with them so i gave them another shot. I highly recommend them
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| Review Date: 2009-10-24 00:30:09 |
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ellsworth.h.smith
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Rating: 10
Comment: Called first to see if item was in stock. Great phone manners, item in stock with cheapest rate so I ordered on line immediatly.
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| Review Date: 2009-10-21 08:54:03 |
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rfreas
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Rating: 2
Comment: This company has a serious customer service problem. I ordered a grill on 9/4 and received a tracking # via frieght a couple of days later. However, the frieght web site I was directed to had no record of it. I called Rainbow Appliance customer service to find out what is going on and they said its the freight companys problem and that it usually takes several days for their systems to update. So I waited several days and no change. I had to call back multiple times and everytime the experience was the same: rude customer service, manager never around so person on the phone kept saying I would have to call back since she didnt know what was going on, etc. Then I finally received a 2nd shipping notice with a new tracking # for a different freight company. Bottom line, this company has serious customer service problems... but at least their price was decent, which is the only good thing I can say about them.
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| Review Date: 2009-10-21 00:30:11 |
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JGraham179
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Rating: 10
Comment: Easy to follow; easy to order
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| Review Date: 2009-10-17 00:30:09 |
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littleberries
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Rating: 8
Comment: coupon didnt work :(
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| Review Date: 2009-10-16 20:57:51 |
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tbao
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Rating: 2
Comment: Ordered grill through Bing. The refund never came. Emailed the company to resolve numerous times. No solution, no response yet after a month of waiting.
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| Review Date: 2009-10-11 00:30:07 |
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abckamp
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Rating: 8
Comment: good price
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| Review Date: 2009-10-09 13:25:24 |
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dunielz
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Rating: 2
Comment: Ordered the grill 16 days ago. Merchant had very bad communication despite I repeatedly emailing for status update. Despite website showing in stock, I was told that the grill will be in stock and shipping a week later. Never did ship... I demanded cancellation and have not heard anything back yet. Deceiving availability information and the lack of customer service are very frustrating. Since the order never shipped I can only assume that if issue would arise with the merchandise there will be no customer service either.
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| Review Date: 2009-09-29 00:30:08 |
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grammie2two
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Rating: 10
Comment: Easy shopping, great prices and accurate details given
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