bit-tech Shopping: Best Buy

Rating: 8

Comment: fdafdafda Dons test

Rating: 4

Comment: afdafdafda

Rating: 2

Comment: Do not buy any product via bestbuy.comunless they offer free shipping.Once you order, YOU CANNOT CANCEL ANYMORE.They just wait for the shipping process and you have to PAYSHIPPING COST after all.DO NOT BUY ANY PRODUCT from BESTBUY.COMThere are many good online store out there !!!!!!!Also they allow to post only good review !!!! Dont believe it.

Rating: 2

Comment: I ordered 3 things, i got 2 I called em and told it to them, they said im really sorry and they were really nice and stuff. After a while I was charged 34 bucks to my credit card. Apperantly it was casue they sent me my item, but i didnt return my other 2. I WAS SUPPOSED TO RETURN MY OTHER STUFF TO GET 1 ITEM BACK! After emailing them repeatably they kept saying i didnt return my item. I kept saying that I didnt have to. Then i cussed them out and said id contact the better buissness bueroa then they refunded the money and said sorry, AFTER 6 WEEKS

Rating: 2

Comment: Two poor experiences with this merchant1-returned computer after taking it to store three times to get it fixed. They agreed to take it back and issue a refund for the computer and copy the files from the hard drive onto a CD. Of course, they would not refund the 150 dollars we spent having them set up the computer, even though their set up never got the computer working correctly. Received the CD in the mail and they had only copied the files for one user, other user lost all documents. They said sorry, but its too late we have erased the hard drive on your old computer, and we really never had to copy the files in the first place, it was just a favor. Of course, I easily could have copied the files myself but did not want to drive 45 minutes back home and then have to bring computer back in.2-Ordered hard drive, told it was available for store pickup, then received email that it was not but they would ship it, never came and then told my order cancelled a week before Christmas

Rating: 10

Comment: so far it has been good

Rating: 2

Comment: I placed a wrong shipping address for this order (online order). When I called BestBuy, I was told there was no way for BestBuy to call UPS to change the shipping address, even though UPS has not even picked up the item. The representative was very rude. Many other vendors like Dell.com are willing to help the customres in such situation. Dont know why BestBuy is so unfriendly to customers. Will never use this stor in the future.

Rating: 2

Comment: Bought the Orange Box due to a special they were having with free speakers. Game arrived after 8 days but no speakers. Sent them an email regarding my order (free speakers but not sure about free shipping), then after 5 days i get a reply saying that they cant look up my order cause their system is down and try again on an hour or two. Replied back again asking to have my order taken a look at. After 7 days, I sent a new email through their site and havent heard anything yet.It was priced much the same every where else so I took them up on the deal. After being charged tax (Best Buy will charge you tax if theres a store in the city you live in) and regular shipping (Get the game from steam next time) it took forever compared to other online retailers such as NewEgg or ZipZoomFly.

Rating: 2

Comment: Abysmal customer support. The item I ordered was backorder, when I called to get an alternative product, I was hung up on. Then I received and email saying that the order was cancelled. I was polite and not rude at all. I had to call many times to get this resolved and I was transferred multiple times and hung up on.

Rating: 10

Comment: Your site could be easier to navigate. Check out Quixtar for a good example of multi-level shopping.