bit-tech Shopping: Bissell ProHeat 2X Select 9400 Steam Cleaner

• Bare Floors
• Carpets

• Active Edge Cleaning
• Automatic Carpet Height Adjustment
• Wet Cleaning

• Hand Tool
• Tool Storage

Rating: 10

Time with product: 30 Days

Strengths: Wow, it really picked up the dirt, but please read the comments

Weaknesses: The hot air drying is neat but not really effective

Summary: I read the reviews so I took the chance and picked one up. At first It seemed it was not picking up the water. I got out the old big green clean machine and it picked up allot of water that the pro heat 2 left behind. I was ready to take it back to the store when I checked the bissell web site and saw there was a filter to check. I mean this was right out of the box, why would the filter be dirty, but I checked it and it was plugged. So I cleaned it out and that made all the difference in the world. You could see the difference in the carpet right away. The suction was equal to or better than the old green machine. I tried the green machine again and it did not pick any water up. WOW

Rating: 2

Time with product:

Strengths: NONE

Weaknesses: EVERYTHING

Summary: I bought my machine about a year ago. I used it maybe five times before it stopped spraying water. I had it repaired, used it twice (maybe), and once again - IT STOPPED SPRAYING WATER. The repair shop we took it to is a "mom and pop" type repair shop. They said that this machine has "a lot of complaints" that the company "doesn't stand behind the product" and that it's a "lemon". DON'T WASTE YOUR MONEY. I had a Hoover before this one (for about 7 yrs., no problems - it got cracked when we moved - nothing else was wrong). The only reason I swiched was I that liked the brushed on the Bissell and the fact that it heated the water. I just went and replaced it with a cheeper Hoover and I am sure I'll be much happier with this machine.

Rating: 2

Time with product: 4 Years

Strengths: none

Weaknesses: everything

Summary: I have owned this machine for about 4 years,and use it about two to three times a year.This last time I used it I got so mad,I had it three steps down into the cellar for storage but I changed my mind and put it into the rubbish.I will never buy another Bissell product of any type or price.

Rating: 2

Time with product: 2 Years

Strengths: Heats the water and has lots of settings and options.

Weaknesses: Doesn't spray well, if at all. Heavy. Takes at least 5 screws to remove the brushes for cleaning. Hard to rinse out the return tank with the other bag inside it.

Summary: I saved for almost 2 years for this machine and I am SO disappointed. When it is working, it does the job. But it hardly ever works right. I have had several calls with the company without any result. For a product that only gets used a few times a year for deep cleaning, it should work and last a whole lot better than this. I will never buy another Bissell again. Could have had a better machine if I had bought another brand for a LOT less money. What a waste. 2 years old, used 5 times and the company will not stand behind it.

Rating: 2

Time with product: 7 Days

Strengths: None.

Weaknesses: Puts water down. Doesn't suck it back up.

Summary: Worst steam cleaner I ever saw. Very over priced. Better off renting a rug doctor... Carpet takes 3-4 days to dry. Junk. Can put down an entire bag of water, about 3 quarts and you'll be lucky if sucks 1 pint back up.