bit-tech Shopping: KitchenAid KSC700SS 7-Quart Slow Cooker

Rating: 2

Time with product: 2 Years

Strengths: Kitchen aid stands buy thier product

Weaknesses: crock's crack

Summary: I am going on my fourth liner, I cook a 4lb roast with two teaspoons on apple cider vingar on low and the crock cracks.I am getting another new linner from kitchen aid and buying a differant crock for the one dish I make with the roast. I have talked with kitchen aid and advised them to recall and discontinue the crock until engineering fixes the problem.They need to sense the amout of heat applied to the liner and keep it from getting so hot quickly that it cracks the liner.

Rating: 2

Time with product: 5 Months

Strengths: Good when it works

Weaknesses: Craking Liner

Summary: This is my second liner and it also crack. I hope and wish KitchenAid finds a solution to this and fast. I bought another brand and do not like the outcome. I would love to get this one again and try it for a third time, but only if they find a solution, because when it worked, the meals were wonderfull.

Rating: 2

Time with product: 4 Months

Strengths: Beautiful, cooks great, love the size and shape

Weaknesses: Insert cracks while cooking

Summary: In about 4 months of very light use, it cracked 3 insets. It was under warranty and KitchenAid did replace free of charge the first two. On the third one I was given a choice of returning it for a full refund or get a new insert. Of course I took the refund, although I absulutely love the cooker, it was too much of a headache.

Rating: 2

Time with product:

Strengths: GREAT SIZE

Weaknesses: KEEPS CRACKING

Summary: I HAVE REPLACED MY SLOW COOKER 4 TIMES. IT KEEPS CRACKING.THEY REPLACE IT BUT IT TAKES A GOOD 4-8 WEEKS TO GET A NEW ONE. I AM GETTING FED UP

Rating: 2

Time with product: 1 Day

Strengths: Cooks Well

Weaknesses: Ceramic Liner Cracks

Summary: I too am very disappointed with this product. I was able to cook once with the replacement that I received and it worked very well. Both the first one and the replacement unit I received cracked with a large pop and than started to leak fluid. The replacement on the second time I used it. Followed all the instructions. Also called Kitchen Aid and they had no suggestions. Took both back and will look for something that has better quality control in manufacturing.