bit-tech Shopping: Blizzard World Of Warcraft: Burning Crusade

• Microsoft Windows 2000 Professional
• Microsoft Windows XP

Rating: 6

Time with product:

Strengths: The Good: An addictive game that you can get lost in for days at a time and not care of the outside world. Lots of fun to be had and always something new to discover.

Weaknesses: The Bad: Customer Service is non-existent for all paying customers. Tech problems will be solved within 30 days & billing issues within a day. So you get my drift on Blizzard's attitude with customers

Summary: The Ugly: For those that buy this game and love it, you'll never be able to leave it (your social life will disappear... watchout, create a balance between it - its too addictive). You'll love the game but will hate blizzard at the same time because this is the new opium to the masses.

Rating: 2

Time with product: 6 Months

Strengths: This game is totally addictive and "should have been" the last game you'd ever buy:-)

Weaknesses: Customer Service is a "totally unaccountable, non-existant, rubber stamp joke" and sadly the game designers change the rules/guidelines without reason (or accountability to you) every tuesday??? :-(

Summary: I personally had 10 totally Different Characters at once in this game; 5 on the Alliance side(Good Guys) and 5 on the Horde side(Bad Guys)... some all the way up to 45th level! All of them were months of time devoted to each one, because I played them the hardest way known in this game; totally solo! This was a passion for me that was crushed little by little with every Tuesday's updates! Sadly the game changed so much after months of small, arbitrary, haphazard, weekly updates, that some of my favorite high level characters became completely useless! Even though I had several solid solutions and fixes for the mess that Blizzard made out of this wonderful game, not one single (supposed) customer service rep even read my lengthy requests to communicate with the design teams of these updates! Why would anyone spend so much time on a game that can and does change randomly on a weekly basis, with no say in it, just shut up and pay?? No matter how much I loved the endless gameplay and creativeness, I can't see paying $15.00 a month additional on-line game fees to the people who are unaccountably fighting our success and passionate efforts every step of the way! Sorry folks... we all learned as children to walk away from the kids who changed the rules in the middle of the game..... Because Arbitrary Rule Makers Just Aren't Worth Playing With:-( (I hate saying this but.....) DANGER WILL ROBINSON!!! This Game's Support Will "Endlessly Disappoint and Frustrate Any Mature & Intelegant Player" POCKET YOUR MONEY AND CONSIDER YOURSELF ONE OF THE LUCKY ONES!

Rating: 10

Time with product: 4 Months

Strengths: Exciting new weapons, awesome new sets, mind-blowing instances and raids, plus a whole new world!

Weaknesses:

Summary: Everyone has it so I don't know why I'm writing a review.... All I can say is this is one of the greatest expansions of all time. Buy it.