bit-tech Shopping: Whirlpool Duet HT Series WFW9200SQ Washer

• Adjustible Leveling Legs
• Bleach Dispenser
• Child Lock
• Delay Start
• Digital Display
• Door Lock
• End of Cycle Signal
• Fabric Softener/Dispenser
• Noise Reduction
• Sanitary Cycle

Rating: 2

Time with product: 8 Months

Strengths: great stain removal

Weaknesses: wrecks clothes (rips holes), balls clothes up

Summary: Have had holes in sheets, fleece, shirts, baby clothes and crib bedding. Despite having pictures of something physically STUCK in the dryer, Whirlpool is refusing to acknowledge the problem, and refuses to compensate.BUYER BEWARE!

Rating: 2

Time with product: 6

Strengths: Gets clothes clean while leaving a ridiculous amount of detergent in them.

Weaknesses: Does NOT rinse the detergent out at all.

Summary: I have owned this washer for 6 months. While it does a great job of cleaning the clothes, it does not rinse them. I have soft water and therefore use only 1/4 the recommended amount of HE detergent.The washer is designed to use so little water in the rinse cycle that the detergent does not get rinsed out, even after multiple rinses. To actually rinse the clothes, I have to manually add water to the rinse cycles. I manually select a Soak or Rinse cycle and then use a small hose to add water to the machine.Two Whirlpool repairmen have inspected this machine and have informed me that it is functioning as designed. The last repairman finally admitted to me that, yes, the machine does not rinse well.I have contacted Whirlpool and asked to speak with one of the designers of this machine, but they refused to put me in touch with an engineer. An executive secretary simply asked me to have repairmen inspect the machine. When I informed her that the repairmen ascertained that the machine is functioning as designed, she said that there was nothing more she could do for me.I absolutely DO NOT RECOMMEND THIS MACHINE. If you own one already, take some wet clothes that have run through a wash and rinse cycle. Put them in a bucket of water and agitate them. Watch as inches of soap foam will rise to the top of the water!

Rating: 2

Time with product: 5 Days

Strengths: Good for Whirlpool's short term profits

Weaknesses: Poor quality for the price

Summary: Shakes like a bat out of you know where! Broken 3 or 4 times in first 3 years. Every time I hear it, I think there's a helicopter outside our house!What a disgrace!

Rating: 2

Time with product: 3 Years

Strengths: motherboard problems washer wont start

Weaknesses: motherboard problems washer wont start

Summary: motherboard problems washer wont start no one knows how to fix problem. error occures code flashes "fdh" washer wont start. repairman not helpful. cant fix without major expense would not recommend whirlpool anything. They knew there was a problem and dont stand behind there product!

Rating: 2

Time with product: 2

Strengths: sanitizing cycle, clothes come out almost dry, great job at cleaning the clothing

Weaknesses: F-11 problems

Summary: When we purchased the washer and base unit we were very happy with its performance. Unfortunately after it went out of warranty we began having problems. The machine stops, usually near the end of the cycle, and a continual beeping sound and a F-11 signal tells us something is wrong. We believe it happens when the machine gets out of balance. The only way we can restart it is to shut its power off at the circuit box for five to ten minutes, long enough to clear the computer's memory. From there we switch it to the rinse/spin or the drain/spin to complete the cycle. We are considering removing the base unit and placing the machine directly on the floor to see if that will make any difference. If anyone else has had this problem and has any suggestions I would appreciate learning about it.