bit-tech Shopping: Symantec Norton 360

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Rating: 2

Time with product:

Strengths: nothing but problems

Weaknesses: all over

Summary: when installing it hanging up forever, never finish the installation; called techSupport in India for 6 times, spend more that 10 hours, but problem has never been fixed.Give up. I won't buy Norton any more.

Rating: 2

Time with product: 6 Months

Strengths: 24/7 tech support

Weaknesses: Norton policy of paid support for manual virus removal.

Summary: Nothing but problems !! My computer recently was infected by Trojan Vundo and Norton 360 could not remove it automatically. When I contacted Norton they told me that I would have to pay $ 99.95 for them to help me manually remove the virus and this was only good for 60 days I think, After 60 days I would have to pay again. Well, I did find another virus protection company that would help me remove the virus manually if their software did not remove it. When I contacted Norton and told them that I needed to completely remove their program in preparation for the new programs installation they told me to run their removal tool on their web page and said it would completely remove their program. Wrong !! Again I had to call Norton and finally got through to someone that helped me remove their program manually. Come on Norton, I spent hundreds of dollars on your software subscriptions only to be treated this way.

Rating: 10

Time with product:

Strengths: All In One Security

Weaknesses: N/A

Summary: I sure had my doubts about buying Norton 360 because so many consumer reviews were negative. I decided to try it for a year and I'm so glad I did.Norton 360 works like a charm. Have no complaints. It has not slowed my computer down.

Rating: 2

Time with product: 1

Strengths: none really

Weaknesses: blocks so much good software it's ridiculous, incompatibilies, slows down everything a LOT

Summary: if only norton would have kept the bad things it has been doing for years... no they added some I think. Above the rest of the problems I think there are two: false positives and incompatibility with many programs. The funny thing is that it's also almost impossible to remove (even with the appropriate tool, you'll keep a piece of it somewhere it seems)

Rating: 10

Time with product:

Strengths: Automatic back ups to my external hard drive saved me dearly. I have none but I have an 250 internal and 500 gig external HD with a high end MB, 4 gigs RAM and above average processor so it doesn't bother me like some of the other reviewers.

Weaknesses: None and I purchased in October 2007

Summary: My suggestion, especially if you claim to be making a living with computers, is you should have better than a 80 gig hard drive and 512 ram. Come on you can't run anything these days with only 512 RAM. That review should be wiped off the system. Norton 360 can be set up to run automatic back ups. Thank goodness I did this because a couple of months after the installation of 360 I had a power surge that caused an unrepairable bug to my internal HD. I could not get the computer to boot and neither could my geek who owns a successful computer repair business. We had to install the os from scratch and I thought I lost everything. Unknowingly and to my great satisfaction the Norton 360 software backed up all of my critical and not so critical data to the external hd. We have installed on all of our business computers and have external HD's to save the back ups. Please understand that you may still lose all your valuables if you don't have an external drive.