bit-tech Shopping: Symantec Norton 360

• Microsoft Windows Vista Business
• Microsoft Windows Vista Home Basic
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• Microsoft Windows Vista Ultimate
• Microsoft Windows XP
• Microsoft Windows XP Media Center Edition
• Microsoft Windows XP Professional
• Microsoft Windows XP Professional x64

Rating: 6

Time with product: 1 Year

Strengths: Seems to protect

Weaknesses: hard to get installed first time, and get settings like you want

Summary: It is probably the best I have had to date, but it is not the easiest that I have tried., but may be the best. Once installed it seems to update like it says, and seems to protect. Both wireless and wired computer

Rating: 2

Time with product:

Strengths: nothing but problems

Weaknesses: all over

Summary: when installing it hanging up forever, never finish the installation; called techSupport in India for 6 times, spend more that 10 hours, but problem has never been fixed.Give up. I won't buy Norton any more.

Rating: 2

Time with product: 6 Months

Strengths: 24/7 tech support

Weaknesses: Norton policy of paid support for manual virus removal.

Summary: Nothing but problems !! My computer recently was infected by Trojan Vundo and Norton 360 could not remove it automatically. When I contacted Norton they told me that I would have to pay $ 99.95 for them to help me manually remove the virus and this was only good for 60 days I think, After 60 days I would have to pay again. Well, I did find another virus protection company that would help me remove the virus manually if their software did not remove it. When I contacted Norton and told them that I needed to completely remove their program in preparation for the new programs installation they told me to run their removal tool on their web page and said it would completely remove their program. Wrong !! Again I had to call Norton and finally got through to someone that helped me remove their program manually. Come on Norton, I spent hundreds of dollars on your software subscriptions only to be treated this way.

Rating: 10

Time with product:

Strengths: All In One Security

Weaknesses: N/A

Summary: I sure had my doubts about buying Norton 360 because so many consumer reviews were negative. I decided to try it for a year and I'm so glad I did.Norton 360 works like a charm. Have no complaints. It has not slowed my computer down.

Rating: 2

Time with product: 1

Strengths: none really

Weaknesses: blocks so much good software it's ridiculous, incompatibilies, slows down everything a LOT

Summary: if only norton would have kept the bad things it has been doing for years... no they added some I think. Above the rest of the problems I think there are two: false positives and incompatibility with many programs. The funny thing is that it's also almost impossible to remove (even with the appropriate tool, you'll keep a piece of it somewhere it seems)