bit-tech Shopping: Sony BRAVIA KDL-52W4100 52" LCD TV

• A/V (RCA Composite)
• Component Video
• Front/Side HDMI
• Front/Side RCA Composite
• HDMI
• S-Video
• VGA

• Audio - Digital Optical
• Audio - Line Out (1/8" Mini)

Rating: 10

Time with product: 21 Days

Strengths: Amazing Picture

Weaknesses: None

Summary: Had installed 120hZ (40" and 52") Sony Bravia TV's at a friends house.. Was so impressed had to order the 52W4100 for myself. The colors are so vivid they jump off the screen. Matte surface is excellent for avoiding glare. Would recommend this TV to anyone..

Rating: 2

Time with product: 2 Months

Strengths: TV Performance is good

Weaknesses: Sony Customer Support is Abysmal

Summary: I purchased this TV through Amazon.comDuring the process of setting up the television at my house the tiny strap on the back of the table-top stand that is meant to be used for bundling up all of the cables fell apart in my hand when I tried to unsnap it for the first time. It is a tiny piece of plastic about the size of a large rubber band. Clearly this part is fragile at best, but it came apart into 3 separate pieces when I first touched it. It was clearly defective.I contacted Sony customer service on their "Customer Service" hotline (1-239-768-7547) and after being on the phone for over 30 minutes I was told that Sony would not replace the part, but I could have the privilege of paying $2.25 for the part and another $6 for shipping via UPS.They even had the audacity to try and blame the white-glove shipping company that Amazon.com used for breaking the part.So if you are counting that's $8.25 for a tiny piece of plastic (which probably cost 10c to manufacture), that was defective when I received it, on a television worth over $1,800 when I bought it.Poor form Sony, you just lost a customer who owns 2 previous Televisions, a Camcorder and a DVD player of yours.So my recommendation is to not purchase anything from Sony unless you are OK receiving this kind of customer service.

Rating: 8

Time with product: 21 Days

Strengths: It has good picture quality high definition is excellent

Weaknesses: The compatability to hookup with older equipment was a little inconvenient

Summary: Would definitely buy another sony product this tv has a good picture and was bigger than expected the price was comparable to ones that we viewed at best buy

Rating: 8

Time with product: 4 Days

Strengths: Picture quality for sports and action movies, extra red yellow and white hook up for systems not set up for HDMI

Weaknesses: Sound quality at high levels

Summary: Has anyone noticed that when the volume is turned up say level 45 and higher there is a distortion to the sound? I guess the best way to describe the sound is it?s like a flag flapping in the wind and I didn?t just notice it on just one show.

Rating: 10

Time with product:

Strengths: easy setup, great viewing

Weaknesses: cannot use universal remote for all options

Summary: We've owned our Bravia KDL52W4100 for 3 months. We couldn't be happier. Even the channels that aren't in HD look fairly good with the motion flow ability of the set. So far it has tolerated some minor touching/curiosity of our three year-old son. The screen cleans easily with a micro fiber rag. We bought the set, brought it home, and set it up independently. We did not even have to use the instruction manual. If you have basic knowledge of electronics, it is just a matter of plug and play. We only made a few minor adjustments to the automatic setting to suit our view needs. The only downfall we have is the need for so many remotes. We cannot find a universal remote that has the ability to change the component inputs (ie. dvd player, cable box, etc.). Overall, we are very, VERY pleased with our new TV. We hope to enjoy it for a long time. We're hoping to purchase a cable soon to connect our wireless laptop to the TV to watch internet streaming on the big screen!