bit-tech Shopping: Eureka Boss SmartVac 4870GZ Vacuum

• Bare Floors
• Carpets
• Stairs
• Upholstery

• Crevice Tool
• Dusting Brush
• Extension Wand
• Tool Storage
• Upholstery Nozzle

Rating: 2

Time with product: 2 Years

Strengths: x

Weaknesses: Eureka Boss 4870.The beater brush does not turn

Summary: The vacuum is only 2yrs old, was serviced under warranty but never fixed correctly. I have followed setting instructions. I was sold a LEMON and have received no satisfaction from Eureka Customer Service. Will buy a different brand tomorrow.

Rating: 2

Time with product: 12 Days

Strengths: Hard to tell in the short amount of time that I had it. Although I will say that it is lighter than the vacuum that it was replacing.

Weaknesses: Construction and quality control.

Summary: I was so disappointed. It was so highly rated by Consumer Reports. I returned it to the store this morning after trying to use it just a few times. Using it was a battle. I could not get it to release into the vacuuming position and when I was done, I could not get it to return to the upright position. Changing from floor to carpet was a battle every time. Air blows out the front of the machine (thru the HEPA filter)and sends dust and hair-balls skitter along the bare floor. When I took the cover off to remove the bag this morning before returning the machine, it took 10 tries to get the cover back on. The vacuum I was using sure did not sound like the vacuum in the rest of these reviews -- which I read before I shopped! I guess my only recommendation would be to play with the floor model before you buy (which I did not, so much did I put my trust in all the reviews!)

Rating: 8

Time with product: 35 Days

Strengths: Easy to assemble, on-board hose and tools

Weaknesses: Small bag, noisy

Summary: Overall I am happy with my purchase. I do, however, trying a vac in person before buying one on-line. I didn't do that. The unit squeaks a little. I haven't figured out why yet. It does a much better job of fluffing my carpet than my old vac. This was rated high with the big consumer magazine. I like the fact that I can adjust the height. It makes it much easier to vac the thick bathroom rugs.

Rating: 8

Time with product: 2 Months

Strengths: Great suction, cleans very well.

Weaknesses: Vacuum is heavy.

Summary: I like the vacuum although it is heavy and not easy to store or get up and down stairs. It cleans well on wall-to-wall carpet, but watch out for the throw rugs.

Rating: 8

Time with product: 2 Days

Strengths: good suction, smart design of on-board tools

Weaknesses: a little heavy

Summary: attachments are good, vacuum is good--excellent for cleaning, but a little heavy. better than my old eureka. smartly designed--the cord comes undone with a flick of a tab, and it's easier to switch from the floor to the hose/tools.enjoy!